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Derbylicious uses the US Postal Service for all shipments.

We typically send orders out within 1-3 business days of placement, unless any ordered items are "Back Ordered" or are a custom made piece (like the ID Necklaces).

You will receive a confirmation email once your item has been released to the USPS. For US orders, shipments typically arrive within 2-4 days (depending on distance) after being dropped off at the post office. International orders are shipped via the USPS, then transferred to your countries Postal Service. US Customs will likely hold up your package for a few days making the actual shipping time extend from 7-14 days from the time they are dropped off with the USPS.

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Domestic Shipping Rates
Shipped within the US // 2-4 Days Ship Time
Rate based on
sale total, per order
$1.95 Under $10
$2.95 Under $20
$3.95 Under $30
$4.95 Under $40
$5.95 $40 and up

Zone 1 - International Shipping Rates
Canada, Mexico
7-10 Days Ship Time
Rate based on
sale total, per order
$4.15 Under $10
$5.15 Under $20
$6.15 Under $30
$7.15 Under $40
$8.15 $40 and up

Zone 2 - International Shipping Rates
Argentina, Belgium, Brazil, Columbia, Denmark, Finland, France, Germany, Ireland, Netherlands, Spain, Sweden, Switzerland, United Kingdom
7-14 Days Ship Time
Rate based on
sale total, per order
$4.75 Under $10
$5.75 Under $20
$7.75 Under $30
$9.75 Under $40
$11.75 $40 and up

Zone 3 - International Shipping Rates
Australia, China, Japan, New Zealand, Singapore
8-16 Days Ship Time
Rate based on
sale total, per order
$4.75 Under $10
$7.75 Under $20
$9.75 Under $30
$11.75 Under $40
$13.75 $40 and up

Shipping Disclaimer
Derbylicious is not responsible for delayed or lost shipments due to an incorrect addresses which was provided when placing your order. Please verify your address that was provided via Paypal by thoroughly reviewing your Paypal receipt. If you have inadvertently used an old address or incorrectly entered a number, etc. please contact us as soon as possible. We will make every effort to assist you where possible.

We are not responsible for delays in shipping caused due to weather or mechanical error.

Derbylicious is not able to offer refunds for incorrect addresses or delayed packages.

Return/Exchange Policy
All returns and exchanges must be made within 30 days from the order date. You must email us at Returns@Derbylicious.com for authorization (within 30 days) before you send anything back.

You can return unworn, unused clothing, less the original shipping and handling fees. The refund will include the retail price paid, plus any applicable sales tax.

If you ordered clothing and are unhappy with the size/design, you can exchange it for another size provided the item has not been washed, worn, and is in re-sellable condition. You are responsible for ALL shipping costs, which will include re-shipping the new item(s) to you.

If you received the wrong item or the item was defective/damaged you will incur no additional shipping charges.

We cannot accept C.O.D. shipments. We are not responsible for lost shipments back to us. For your protection, we suggest all returns be sent back to us with deliver confirmation. In addition, please consider insuring your return package.

Please allow 3-7 business days after our receipt of your return for the refund or exchange to be processed.

Mailing Address:
PO Box 80101
Raleigh, NC 27623

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PO Box 80101, Raleigh, NC 27623

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